As the Equipment Technician for Letts Dive, Chris handles critical maintenance, routing, and servicing of dive gear that requires specialized care. He coordinates the repair pipeline by monitoring service status and verifying that all completed work meets strict operational-readiness standards before returning to service. Chris ensures that all serviced gear is safely and efficiently transitioned back into active operational use for training and retail needs. Chris focuses on technical precision and equipment reliability, keeping the behind-the-scenes workflow running smoothly, while front-of-house staff handles customer communication about ongoing repairs.